Refund policy

We have a 7-day return policy, which means you have 7-days to request a return after receiving your item.

To be eligible for a return, your item must be in the same condition as it was received, unworn or unused, and in its original packaging. You will also need a receipt or proof of purchase.

To start a return, you can contact us at chenzf8288@gmail.com. Please note We will send the return address to you via email.

You can always contact us chenzf8288@gmail.com for any return issues.

Damage and Problems
Please inspect your order when you receive it, and if the item is defective, damaged, or you receive the wrong item, please contact us immediately so we can assess the problem and make it correct.

Exceptions/Non-Returnable Products
Some types of products cannot be returned, such as perishable items (such as food, flowers, or plants), customized items (such as special orders or personalized items), and personal care items (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases. If you have questions or concerns about your specific item, please contact us.
Unfortunately
, we do not accept returns for sale items or gift cards.

Exchanges
The fastest way to make sure you get what you want is to return the item you own and buy a new item separately once the return is accepted.

Refund
Once we have received and inspected your return, we will notify you and let you know if your refund has been approved. If approved, you will be automatically refunded to your original payment method within 10 business days. Keep in mind that your bank or credit card company may also take some time to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at chenzf8288@gmail.com.